Trending...
- DuoKey to Unveil Encrypted Financial Intelligence Use Case at GISEC Global 2025
- Tampa-Based Digital Marketing Agency Launches New Website to Help Local Businesses Grow Online
- Divorce-Online Marks 25 Years Transforming Family Law Services in the UK
MELBOURNE, Australia - AussieJournal -- Who Should Read This?
Security leaders, compliance officers, contact centre managers, and risk professionals accountable for protecting customer data and ensuring compliance.
Introduction
Traditional pause-and-resume methods for PCI DSS compliance are outdated. This report explores the risks of this approach and introduces a future-proof alternative.
Why Pause and Resume No Longer Fits the Bill
With PCI DSS v4.0 enforcement from starting NOW, manually pausing and resuming recordings is no longer effective. Key risks include:
Case Study: Compliance Pitfalls in Transport Industry
More on Aussie Journal
A logistics company faced a crisis when recordings contained unredacted card data, forcing deletion of all recordings, leading to loss of legal contracts, training resources, and customer insights.
A Smarter Approach to PCI Compliance
SecurePII provides a cost-effective solution for securing personal data while ensuring full compliance with PCI DSS v4.0.
Key Benefits of SecurePII
Take Action Today
Security leaders, compliance officers, contact centre managers, and risk professionals accountable for protecting customer data and ensuring compliance.
Introduction
Traditional pause-and-resume methods for PCI DSS compliance are outdated. This report explores the risks of this approach and introduces a future-proof alternative.
Why Pause and Resume No Longer Fits the Bill
With PCI DSS v4.0 enforcement from starting NOW, manually pausing and resuming recordings is no longer effective. Key risks include:
- Human Error
Agents may forget to pause or resume recordings, leading to accidental exposure of sensitive data and compliance violations. - Insider Threats
Malicious actors can bypass the process, endangering customer data. Insider threats are a significant security risk. - Post-Call Redaction is Insufficient
Redacting card data after recording does not eliminate risk. PCI DSS v4.0 also requires strict daily log checks (Requirements 10.6 and 10.7), adding operational burden. - Business Disruption
Pause-and-resume disrupts essential operations, including compliance documentation, dispute resolution, training, and AI-driven analytics.
Case Study: Compliance Pitfalls in Transport Industry
More on Aussie Journal
- ScreenPoints Puts Film Investors in the Credits—and in the Money With New FinTech Platform
- Pathways to Adulthood Conference May 17 at Melville Marriott Honoring NYS Assembly Member Jodi Giglio, Suffolk County Legislator Nick Caracappa
- Adster Techologies awarded US Patent for breakthrough innovation in reducing latency in Ad Serving
- This Mother's Day, Give the Gift of Comfort Climate Green Offers Big Discounts on Air Conditioning
- Robert Fabbio Inducted into the Austin Technology Council Hall of Fame
A logistics company faced a crisis when recordings contained unredacted card data, forcing deletion of all recordings, leading to loss of legal contracts, training resources, and customer insights.
A Smarter Approach to PCI Compliance
SecurePII provides a cost-effective solution for securing personal data while ensuring full compliance with PCI DSS v4.0.
Key Benefits of SecurePII
- Seamless PCI compliance – Eliminates the need to pause or redact recordings.
- Complete, secure call recordings – Ensures compliance while maintaining business functions.
- AI-compatible compliance – Recorded conversations remain usable for analytics and model training.
Take Action Today
- Ensure your compliance strategy is future-ready.
- Contact us: https://www.securepii.cloud/contact/
- Visit: https://www.securepii.cloud/
Media Contact
marketing@broadsource.com.au
marketing@broadsource.com.au
Source: BroadSource
0 Comments
Latest on Aussie Journal
- $56.7 Million Announced in Q1 2025 with Revenue Growth and Progress Toward NASDAQ Uplisting for AI Marketing Company: IQSTEL, Inc. Stock Symbol: IQSTD
- SAVVY MINING raised $500 million and launched BTC.XRP.DOGE cloud mining, increasing investors' returns by 30%
- New National Nonprofit Launches to Capture Firsthand Accounts of Adoption Stories
- The Tide Project Opens at Biennale Architettura 2025 in Venice Amplifying Youth Voices
- Wall Street analysts say BTC.XRP.DOGE cloud mining company SIX MINING is expected to achieve a 5-fold increase, allowing users to easily mine BTC
- New Online Directory Helps Australian Boat Owners Find Local Repair Services
- New Online Directory Connects Australians with Local Tattoo Artists and Studios
- Gen X Takes The Reins: New Book Guides Caregivers Juggling Parents, Kids, And Grandkids With Humor And Heart
- Fray Fitness Launches Memorial Day Sale and Veteran Organization Giveaway
- ABM for Good™ Launches First Project with Build Change
- ImagineX, in Collaboration with Qualys, Launches New mROC Services to Transform Enterprise Cyber Risk Management
- Ditch Micromanagement: New Leadership Book for Results-Driven, Accountability-Based Teams
- Jay Tapp was named Managing Director in British Columbia
- Hubei Heavy Equipment Makes a Striking Appearance at CIMT and Competes with International Brands
- 20 Patents Issued Worldwide, Cementing Company Leadership. First Ever Cable-Free 12-Lead ECG: HeartBeam, Inc. (Stock Symbol: BEAT)
- NASDAQ Uplisting for Higher Market Exposure and Wide Corporate Benefits to AI Boosted Marketing Company On Track Towards $1 Billion Revenue by 2027
- Congressional Men's Health Caucus Shows Bipartisan Consensus and Focus on Prevention, Mental Health, and Closing the Lifespan Gap
- DuoKey, Axiomtek and Blue Edge Network Partner to Enhance Smart Cities with Privacy-Preserving Urban Safeguarding and Fleet Management
- Climate Green: Melbourne's Trusted VEU Accredited Provider Making Electrification Easy with Expert
- Surf Coast Region Emerges as Victoria's Entrepreneurial Powerhouse